Field notes from
the last mile.
What we’re seeing in Indian operations: where agents work, where they don’t, what they cost, and how to tell the difference before you sign a contract.
Why 80% of Indian firms are experimenting with agents — and 29% are in production
The pilot-to-production gap isn’t a model problem. It’s process sprawl, permissions, and the absence of an owner with a number.
The 7 workflows Indian SMBs should automate first
WhatsApp front desk, invoice-to-Tally, multilingual triage, collections, MIS, hiring, and speed-to-lead — ranked by payback and difficulty.
What agentic automation costs in India (2026 pricing guide)
Marketplace quotes, agency rates, senior day rates, and a publishable price architecture with the ROI math behind it.
WhatsApp vs Discord vs Signal vs Telegram
What each channel is good for, what it costs, and where it breaks — including the Signal bridge caveat.
Every figure is sourced. See the full references & methodology →
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